ServiceTrade vs ServiceTitan
ServiceTitan scores 8.4/10 vs 7.5/10. Best for: HVAC, plumbing, and electrical shops with 15-500 techs that need dispatch, pricebooks, marketing ROI tracking, and per-tech reporting.
ServiceTitan scores higher overall at 8.4/10 vs 7.5/10. Buy ServiceTitan if you run 15+ trucks and want dispatch, marketing, pricebooks, and reporting in one place. Skip if you have under 10 techs, because you will spend $36K/year on features your office manager never opens.
ServiceTrade 
ServiceTitan Rank
#12 of 35
Rank
#1 of 35
Features
13/17
Features
17/17
Starting at
$75/mo
Starting at
Custom
User reviews
4.5/5 (350)
User reviews
4.5/5 (850)
What they cost
| ServiceTrade | ServiceTitan | |
|---|---|---|
| Starting at | $75 /mo | Contact for pricing |
| Free trial | No | No |
| Number of plans | 3 | Custom |
What the pricing really means
ServiceTrade publishes their pricing upfront, which is a good sign. ServiceTitan requires you to contact sales for a quote. When a company hides pricing, it usually means the cost is high enough that they want a salesperson to justify it before you see the number. Always ask for total year-one cost, not just the monthly subscription.
Where ServiceTrade wins
- Photo and video documentation attached to service records creates compelling evidence for repair quotes
- Deficiency tracking turns inspection findings into upsell opportunities automatically
- Office user licenses are free so you only pay for field technician seats
- Won Capterra Best Ease of Use across seven categories in 2026
Where ServiceTitan wins
- Dispatch board handles multi-day jobs and crew splits without extra workarounds. Your dispatcher can drag jobs across days and techs in one view
- Pricebook with Good/Better/Best presentation mode lets techs upsell at the door: average ticket jumps 15-25% for shops that actually use it
- Built-in marketing tracks ROI per ad source, so you know exactly which Google Ads campaign brought in that $8,000 HVAC install
- Reporting drills down to revenue per tech, per job type, per zip code. Owners running 20+ trucks live in these dashboards
Where ServiceTrade falls short
- Starting at $75 per tech per month adds up quickly for larger teams
- No online booking since commercial clients typically do not self-schedule
- Integration issues can occasionally hinder performance according to some users
- No inventory management so you need a separate system for parts tracking
Where ServiceTitan falls short
- Pricing runs roughly $300/month per tech: a 10-tech shop pays $36K+/year before add-ons like phone integration or marketing pro
- Onboarding takes 2-3 months minimum. Your office manager will basically have a second job during that stretch
- Annual contract only, no month-to-month. If you want to leave mid-year, you are paying out the remainder
- A 3-truck plumbing shop does not need this. You will pay enterprise prices and use maybe 40% of the features
Who is each product built for?
ServiceTrade
Target: 5-100+ technicians
ServiceTrade excels at helping commercial contractors document their work and convert deficiencies into repair quotes. The photo and video capabilities are genuinely differentiated from competitors. If your business model relies on inspections that lead to repair proposals, this is the platform to evaluate. Residential contractors and companies that need inventory tracking should look elsewhere.
ServiceTitan
Target: 15-500+ technicians
Buy ServiceTitan if you run 15+ trucks and want dispatch, marketing, pricebooks, and reporting in one place. Skip if you have under 10 techs, because you will spend $36K/year on features your office manager never opens.
Feature comparison
| Feature | ServiceTrade | ServiceTitan |
|---|---|---|
| Scheduling & Dispatching | ||
| Scheduling | ||
| Dispatching | ||
| GPS tracking | ||
| Online booking | ||
| Invoicing & Payments | ||
| Invoicing | ||
| Estimates | ||
| Payment processing | ||
| QuickBooks integration | ||
| Operations | ||
| Mobile app | ||
| Customer portal | ||
| Inventory management | ||
| Maintenance agreements | ||
| Reporting | ||
| Growth | ||
| Marketing tools | ||
| Review management | ||
| AI features | ||
| API access | ||
Common questions
ServiceTitan scores 8.4/10 vs ServiceTrade's 7.5/10 in our ranking. ServiceTitan is the better pick for 15-500+ technicians. ServiceTrade is better if you need commercial service contractors who need to document work with photos and video to win repeat business and upsell repairs.
ServiceTrade starts at $75/month. ServiceTitan uses custom pricing (contact sales). Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-03-01.
ServiceTrade: No free trial. ServiceTitan: No free trial. Always test with your actual workflow before committing to an annual plan.
ServiceTrade covers 13 of 17 features we track. ServiceTitan covers 17 of 17. ServiceTitan has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, ServiceTrade has a mobile app. ServiceTitan does too.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most field service management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick ServiceTrade if...
Commercial service contractors who need to document work with photos and video to win repeat business and upsell repairs
Pick ServiceTitan if...
HVAC, plumbing, and electrical shops with 15-500 techs that need dispatch, pricebooks, marketing ROI tracking, and per-tech reporting