ServiceTitan
#1 of 30Enterprise field service management for large HVAC, plumbing, and electrical shops
ServiceTitan is the gold standard for large trades shops. If you have 15+ techs and want one platform for dispatch, marketing, reporting, and payments, nothing else comes close. But if you are running a smaller crew, you are paying enterprise prices for features you will not touch.
Best for
Growing shops with 15+ techs that need full-featured dispatch, marketing, and reporting
Company size
15-500+ technicians
What it costs
Custom pricing. Contact ServiceTitan for a quote.
What's good
- Full-featured dispatch board that handles complex multi-day jobs and multi-tech crews without breaking a sweat
- Marketing tools built in, including automated review requests, email campaigns, and ROI tracking per ad dollar
- Pricebook with Good/Better/Best presentation mode so techs can upsell at the door
- Deep reporting that shows revenue per tech, per job type, per marketing source
What's not
- Pricing starts around $300/month per tech, so a 5-tech shop pays $18K+/year before add-ons
- Long onboarding process, typically 2-3 months before you are fully running
- Requires annual contract with no month-to-month option
- Overkill for shops under 10 techs who do not need the marketing and reporting depth
Features
17/17 features| Scheduling & Dispatching | |
| Scheduling | |
| Dispatching | |
| GPS tracking | |
| Online booking | |
| Invoicing & Payments | |
| Invoicing | |
| Estimates | |
| Payment processing | |
| QuickBooks integration | |
| Operations | |
| Mobile app | |
| Customer portal | |
| Inventory management | |
| Maintenance agreements | |
| Reporting | |
| Growth | |
| Marketing tools | |
| Review management | |
| AI features | |
| API access | |
Common questions
ServiceTitan uses custom pricing. Contact their sales team for a quote.
No, ServiceTitan does not currently offer a free trial.
ServiceTitan is designed for 15-500+ technicians. Growing shops with 15+ techs that need full-featured dispatch, marketing, and reporting.
ServiceTitan integrates with QuickBooks and other popular business tools.
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