Connecteam vs Workiz
Workiz scores 7.6/10 vs 6.5/10. Best for: Service businesses that want a built-in phone system and call tracking alongside scheduling.
Workiz scores higher overall at 7.6/10 vs 6.5/10. Workiz stands out because of the built-in phone system. If tracking inbound calls and recording conversations matters to your business, Workiz saves you from paying for a separate VoIP service. The free tier is a nice way to test it. But if you do not care about phone features, Housecall Pro or Jobber give you a cleaner experience.
Connecteam 
Workiz Rank
#23 of 30
Rank
#4 of 30
Features
5/17
Features
13/17
Starting at
$0/mo
Starting at
$0/mo
User reviews
4.6/5 (3500)
User reviews
4.5/5 (420)
What they cost
| Connecteam | Workiz | |
|---|---|---|
| Starting at | Free /mo | Free /mo |
| Free trial | Free tier available | Free tier available |
| Number of plans | 4 | 3 |
What the pricing really means
At first glance, Workiz looks cheaper at $0/month vs $0/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where Connecteam wins
- Free plan for up to 10 users is genuinely functional for very small teams
- Flat pricing for up to 30 users means no per-user cost surprises as you grow
- Strongest team communication features of any tool in this category including chat, updates, and knowledge base
- GPS time tracking with geofencing works well for verifying field worker locations
Where Workiz wins
- Built-in VoIP phone system with call recording and tracking. No separate phone provider needed
- Free tier for up to 2 users, so a solo operator can start at $0
- Good fit for locksmith and garage door trades that other FSM tools ignore
- AI-powered features for call scoring and lead prioritization
Where Connecteam falls short
- Not actually field service software. No invoicing, no estimates, no dispatching, no payment processing
- No intelligent dispatching or route optimization so jobs must be manually assigned
- App becomes sluggish with high notification volume and users report syncing delays
- Premium features add up quickly and some feel limited for the price
Where Workiz falls short
- No customer portal for clients to check job status
- Free tier is very limited and mostly useful for testing the platform
- Support can be slow during peak hours
- Interface has a learning curve compared to Jobber
Who is each product built for?
Connecteam
Target: 5-50 employees
Connecteam is a workforce management tool, not field service management software. It is excellent for scheduling shifts, tracking time, and communicating with field teams, but it cannot create estimates, send invoices, or process payments. Use it if you already handle billing through QuickBooks or another system and just need to manage your crew. Do not use it if you need end-to-end job management.
Workiz
Target: 1-20 technicians
Workiz stands out because of the built-in phone system. If tracking inbound calls and recording conversations matters to your business, Workiz saves you from paying for a separate VoIP service. The free tier is a nice way to test it. But if you do not care about phone features, Housecall Pro or Jobber give you a cleaner experience.
Feature comparison
| Feature | Connecteam | Workiz |
|---|---|---|
| Scheduling & Dispatching | ||
| Scheduling | ||
| Dispatching | ||
| GPS tracking | ||
| Online booking | ||
| Invoicing & Payments | ||
| Invoicing | ||
| Estimates | ||
| Payment processing | ||
| QuickBooks integration | ||
| Operations | ||
| Mobile app | ||
| Customer portal | ||
| Inventory management | ||
| Maintenance agreements | ||
| Reporting | ||
| Growth | ||
| Marketing tools | ||
| Review management | ||
| AI features | ||
| API access | ||
Common questions
Connecteam is designed for 5-50 employees, making it a strong pick for small shops. Workiz targets 1-20 technicians.
Connecteam starts at $0/month. Workiz starts at $0/month. Pricing was last verified in 2026-03-01.
Yes, Connecteam offers a 14-day free trial.
Yes, you can switch between Field Service Management tools. The main effort is migrating your data and setting up new workflows. Plan for 1-2 weeks of overlap where you run both systems.
The bottom line
Pick Connecteam if...
Deskless workforce teams that need scheduling, communication, and time tracking but handle invoicing elsewhere
Pick Workiz if...
Service businesses that want a built-in phone system and call tracking alongside scheduling