BuildOps
#5 of 30Purpose-built field service and project management for commercial contractors
BuildOps is one of the few platforms designed specifically for commercial contractors who juggle high-volume service calls alongside construction projects. It is not cheap, and implementation is complex. But if you are a commercial HVAC or mechanical shop doing $5M+ in revenue and need to manage service and projects in one system, it delivers. Residential contractors should look at ServiceTitan or Housecall Pro instead.
Best for
Commercial mechanical and HVAC contractors managing both service calls and construction projects simultaneously
Company size
10-200+ technicians
What it costs
| Plan | Price | Users |
|---|---|---|
| Basic | Contact for pricing per user | Custom |
| Professional | Contact for pricing per user | Custom |
| Enterprise | Contact for pricing per user | Custom |
What's good
- Purpose-built for commercial contractors which means features like multi-site tracking and project management actually work
- Extremely configurable with features that can be toggled on and off at company or user level
- Dispatch board consolidates service calls and project work into a single view
- Customer portal and CRM tools are strong for managing commercial client relationships
What's not
- Pricing is opaque and significantly higher than residential-focused competitors
- Implementation costs range from $1,000 to $20,000+ with a steep learning curve
- No online booking since commercial clients do not typically book that way
- Integration setup can be challenging and training resources are limited
Features
13/17 features| Scheduling & Dispatching | |
| Scheduling | |
| Dispatching | |
| GPS tracking | |
| Online booking | |
| Invoicing & Payments | |
| Invoicing | |
| Estimates | |
| Payment processing | |
| QuickBooks integration | |
| Operations | |
| Mobile app | |
| Customer portal | |
| Inventory management | |
| Maintenance agreements | |
| Reporting | |
| Growth | |
| Marketing tools | |
| Review management | |
| AI features | |
| API access | |
Common questions
BuildOps uses custom pricing. Contact their sales team for a quote.
No, BuildOps does not currently offer a free trial.
BuildOps is designed for 10-200+ technicians. Commercial mechanical and HVAC contractors managing both service calls and construction projects simultaneously.
BuildOps integrates with QuickBooks and other popular business tools.
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