Apartments.com Rental Manager vs Innago
Innago scores 7.8/10 vs 6.5/10. Best for: Budget-conscious landlords and small property managers who want full-featured software at no cost.
Innago scores higher overall at 7.8/10 vs 6.5/10. Innago is a rare genuinely free property management platform that delivers solid core features without charging landlords a dime. Its revenue comes from tenant-paid transaction fees and optional screening reports, which keeps it free but means tenants bear some cost. For landlords who want capable software without a monthly bill, Innago is hard to beat — though larger operations may outgrow its feature set.
Apartments.com Rental Manager 
Innago Rank
#21 of 26
Rank
#6 of 26
Features
10/17
Features
12/17
Starting at
$0/mo
Starting at
$0/mo
User reviews
4.2/5 (50)
User reviews
4.9/5 (1000)
What they cost
| Apartments.com Rental Manager | Innago | |
|---|---|---|
| Starting at | Free /mo | Free /mo |
| Free trial | Free tier available | Free tier available |
| Number of plans | 3 | 1 |
What the pricing really means
At first glance, Innago looks cheaper at $0/month vs $0/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where Apartments.com Rental Manager wins
- Free listing syndication across the Apartments.com network reaches millions of renters
- Core features like screening, rent collection, and applications are free
- Backed by CoStar Group, giving it long-term stability and investment
- Inherited Cozy's user-friendly approach to small landlord management
Where Innago wins
- Completely free for landlords with no hidden subscription fees or unit limits
- Exceptionally high user satisfaction with 4.9 stars across G2 and Capterra
- Built-in e-signing eliminates need for DocuSign or similar tools
- Covers the full rental lifecycle from listing to lease to rent collection
Where Apartments.com Rental Manager falls short
- No built-in accounting or financial tracking beyond basic expense logging
- Website can be glitchy, especially during peak application processing
- Maintenance tracking lacks advanced features like recurring tasks and priority levels
- Limited feature depth compared to dedicated property management platforms
Where Innago falls short
- Transaction fees for ACH and card payments are passed to tenants, which some tenants dislike
- Payment processing can be slow with occasional delays in fund transfers
- Mobile app functionality lags behind the web version
- No owner portal for investors who use third-party property managers
Who is each product built for?
Apartments.com Rental Manager
Target: 1-50 units
Apartments.com Rental Manager is best for small landlords who value listing exposure above all else. Being part of the largest rental listing network in the US is a genuine competitive advantage for filling vacancies quickly. However, the management tools are relatively basic — there is no real accounting, and the platform works better as a listing and screening tool than a full property management solution.
Innago
Target: 1-500 units
Innago is a rare genuinely free property management platform that delivers solid core features without charging landlords a dime. Its revenue comes from tenant-paid transaction fees and optional screening reports, which keeps it free but means tenants bear some cost. For landlords who want capable software without a monthly bill, Innago is hard to beat — though larger operations may outgrow its feature set.
Feature comparison
| Feature | Apartments.com Rental Manager | Innago |
|---|---|---|
| Tenant Management | ||
| Tenant screening | ||
| Online rent collection | ||
| Lease management | ||
| Tenant portal | ||
| E-signatures | ||
| Property Operations | ||
| Maintenance requests | ||
| Owner portal | ||
| Property inspections | ||
| Vendor management | ||
| Vacancy advertising | ||
| Finance & Reporting | ||
| Accounting/bookkeeping | ||
| Bank account management | ||
| Insurance tracking | ||
| Reporting/analytics | ||
| Platform | ||
| Document storage | ||
| Mobile app | ||
| API access | ||
Common questions
Apartments.com Rental Manager is designed for 1-50 units, making it a strong pick for small shops. Innago targets 1-500 units.
Apartments.com Rental Manager starts at $0/month. Innago starts at $0/month. Pricing was last verified in 2026-03-01.
Apartments.com Rental Manager has a free tier you can use to get started.
Yes, you can switch between Property Management tools. The main effort is migrating your data and setting up new workflows. Plan for 1-2 weeks of overlap where you run both systems.
The bottom line
Pick Apartments.com Rental Manager if...
Small landlords who want free listing exposure on the largest rental marketplace in the US
Pick Innago if...
Budget-conscious landlords and small property managers who want full-featured software at no cost